Frequently Asked Questions

Here are some common questions and answers.

• How long do people usually receive services for?

  This can be different for every person because it depends on how much care and support you need. Sometimes you may only meet once and be directed to other supports.

• Can I bring someone with me to appointments?

  We do encourage this where appropriate as it gives those involved in supporting you a chance to be part of the conversations and we do provide a range of support for carers, friends and family.

• Will I always see the same person?

  We need to make sure the right people are involved in supporting you. This may include a range of professionals.

• Am I allowed to ask questions?

  Yes of course. We would much rather you asked about anything that you’re worried about as we need to agree with you the best care package.